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Privacy Notice

Return Policy
Any item may be returned within 10 days of receipt for a refund, credit or exchange (minus shipping and credit card fees).

Items must be returned to:
DJ Inc.
PO BOX 458
Slate Hill, NY 10973-0458

For return authorization please call customer service at 917-617-2777. No package will be received without a valid RA number posted on the outside of the package. In order to receive an RA number please call 917-617-2777 or e-mail us at sales@djjewelry.com An RA number is necessary for all packages, including items for sizing or other custom alterations.

Wedding band resizing policy
We hope that our customers determine the exact size of their ring finger prior to placing a ring size order. This will save you the inconvenience of resizing your wedding band and avoid additional fees. The easiest way to find your ring size is by simply walking into your local jewelry establishment and asking for a ring size measurement, MAKE SURE YOU TELL THEM WHAT MM WIDTH YOU will be wearing. This service is usually free. In case you will need to resize your wedding band, we are ready to make that change. We will not accept wedding bands for repair that were previously repaired or tampered with by others. We guarantee our resizing to be of the highest quality. We accept resizing orders only from the original purchasing party and within 15 days of the purchase.  Resizing fees are based on the price of the new ring plus shipping and handling.

Liabilities
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. We're here to serve you. Please call customer service at 917-617-2777 or e-mail us with any questions or concerns.

Shipping & Delivery
Most Rings ship within 3 to 5 business days from date of order. Some platinum and 18K rings may take longer please email or call for exact delivery times.

We use the finest delivery service companies to ensure timely, professional shipping and deliveries.

Copyright © 2008 DJ Inc. All rights reserved.